Privacy policy

By accessing or using the Site or Services, you acknowledge that you have read this Privacy Policy.

This Privacy Policy applies to information we collect through the Site, through direct communications with you, and through the Services we provide, unless a separate written agreement or privacy notice states otherwise.

If we provide services to you involving third-party platforms, hosting providers, payment processors, cloud services, analytics providers, or other vendors, those third parties may collect, process, or store information under their own terms and privacy policies. We are not responsible for the privacy practices of third parties we do not control.

We may collect information you voluntarily provide to us, including:

a. name
b. email address
c. phone number
d. company name
e. billing or contact information
f. appointment, inquiry, or support request details
g. files, content, comments, messages, or other materials you submit
h. any other information you choose to provide

When you access or use the Site, we may automatically collect certain technical and usage information, including:

a. IP address
b. browser type and version
c. device type
d. operating system
e. referring URLs
f. pages viewed
g. date and time of access
h. session activity
i. approximate geographic location derived from IP address
j. diagnostic, crash, performance, and log data

We may use cookies, pixels, local storage, tags, scripts, and similar technologies to operate the Site, remember preferences, understand usage, improve functionality, analyze traffic, and support security and marketing efforts.

If you make a purchase or pay for services, payment-related information may be collected and processed by third-party payment processors. We generally do not store full payment card information unless expressly stated otherwise as part of a specific service workflow.

We may use collected information for the following business and operational purposes:

a. to provide, operate, maintain, and improve the Site and Services
b. to respond to inquiries, requests, and support issues
c. to communicate with you regarding appointments, projects, updates, invoices, and service-related matters
d. to personalize content, functionality, and user experience
e. to monitor usage, troubleshoot issues, and improve performance
f. to maintain security, detect fraud, prevent abuse, and protect our systems
g. to enforce our terms, policies, and legal rights
h. to comply with legal, regulatory, contractual, and reporting obligations
i. to conduct analytics, research, and business operations
j. to send marketing or promotional communications where permitted by law or where you have consented

Where applicable law requires a legal basis for processing personal information, we may process your information based on one or more of the following:

a. your consent
b. performance of a contract or steps taken at your request before entering into a contract
c. our legitimate business interests
d. compliance with legal obligations
e. protection of vital interests
f. other lawful bases permitted by applicable law

We may share information in the following circumstances:

We may share information with hosting providers, payment processors, scheduling platforms, communication vendors, analytics providers, cloud service providers, email service providers, contractors, and other service providers that support our operations.

We may share information with attorneys, accountants, insurers, auditors, consultants, and other professional advisors where reasonably necessary for business, legal, compliance, or risk-management purposes.

We may disclose information if we believe disclosure is necessary or appropriate to:

a. comply with applicable law, regulation, subpoena, court order, or legal process
b. enforce our agreements, policies, or rights
c. protect the rights, property, safety, systems, users, or operations of Neo Spartan IT or others
d. investigate fraud, abuse, security incidents, or unlawful activity

Information may be disclosed or transferred in connection with a merger, acquisition, financing, sale of assets, restructuring, dissolution, or other business transaction or due diligence process.

We may share information where you direct us to do so or where you otherwise consent.

Most browsers allow you to manage cookies through browser settings. Disabling cookies may affect the functionality of certain parts of the Site.

We may use analytics and related tools to understand how users interact with the Site. These tools may use cookies or similar technologies.

Some browsers transmit "Do Not Track" signals. Because there is not a universally accepted standard for how to respond to such signals, our Site may not respond to them unless required by applicable law.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, maintain business records, enforce agreements, resolve disputes, comply with legal obligations, and protect our business interests.

Retention periods may vary depending on the nature of the information, the sensitivity of the data, the purpose for collection, legal requirements, and operational needs.

We use commercially reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. However, no internet transmission, system, platform, server, or storage environment is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

a. request access to certain personal information we hold about you
b. request correction of inaccurate information
c. request deletion of certain personal information
d. request restriction of certain processing
e. object to certain processing
f. withdraw consent where processing is based on consent
g. request portability of certain information
h. appeal a denial of certain privacy requests where applicable law provides that right

To submit a privacy request, contact us at info@neospartanit.com. We may need to verify your identity before processing your request. We may deny or limit requests where permitted by law.

These rights are not absolute and may vary depending on your location, relationship with us, and applicable law.

The Site and Services are intended only for individuals who are at least eighteen (18) years of age. We do not offer or provide services to anyone under the age of 18.

We do not knowingly collect personal information from anyone under 18 in connection with the purchase or use of our Services. If we learn that a person under 18 has submitted personal information to us or attempted to use our Services, we reserve the right to delete that information and deny, suspend, or terminate access to the Site or Services.

If you believe that someone under the age of 18 has provided personal information to us, please contact us at info@neospartanit.com so we can take appropriate action.

Your information may be transferred to, stored in, or processed in jurisdictions other than your state, province, or country of residence, where data protection laws may differ. By using the Site or Services, you acknowledge that such transfers may occur, subject to applicable law.

The Site may contain links to third-party websites, applications, platforms, or services. We are not responsible for the privacy, security, content, or practices of third parties. Your use of third-party services is subject to their own terms and privacy policies.

We may update this Privacy Policy from time to time for business, legal, technical, or operational reasons. The updated version will be posted on the Site with a revised "Last Updated" date. Your continued use of the Site or Services after the effective date of the updated Privacy Policy constitutes your acknowledgment of the revised Policy.

If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

NEO SPARTAN, LLC
Email: info@neospartanit.com
Website: https://neospartanit.com